Accessibility Statement

Kühnl & Hoyer GmbH is committed to making its online store at https://www.kuehnl-hoyer.de accessible to all users, in accordance with the provisions of the German Equal Opportunities for Persons with Disabilities Act (BGG), the Barrier-Free Information Technology Ordinance (BITV 2.0), and the EU Directive 2016/2102.

Compliance Status

This website is currently partially compliant with the above legal requirements. We are continuously working to improve accessibility and ensure equal access for all users.

Accessibility Tools in Use

We use the Ally Accessibility Toolbar to support users with varying needs. The toolbar provides several helpful features, including:

  • Text-to-speech and screen reader support
  • Contrast and color adjustments
  • Font size and line spacing controls
  • Keyboard navigation and other accessibility tools

The toolbar is available on all pages and can be accessed via the icon on the screen edge.

Areas with Limited Accessibility

Certain parts of the website are not yet fully accessible. These may include:

  • Limited accessibility of some plugin components
  • Missing alternative texts in older media
  • Dynamic content (e.g., WooCommerce filters)

We are working to identify and resolve these issues step by step.

Feedback and Contact

If you encounter any accessibility issues or need assistance using our website, please contact us:

Kühnl & Hoyer GmbH
Email: info@kuehnl-hoyer.de

Dispute Resolution Procedure

If you do not receive a satisfactory response to your feedback, you may contact the official Dispute Resolution Service under § 16 BGG:

Schlichtungsstelle BGG (Dispute Resolution Service)
Mauerstraße 53
10117 Berlin, Germany
Phone: +49 30 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

You are a specialist retailer for high-quality musical instruments and would like to complete your range with brass instruments from our manufacture? Then please contact us! In a personal appointment we will clarify with you the possibility of a promising cooperation.

It’s best to call now to make an appointment:
+49 9106 513.